The Crest (“The Crest”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and share information when you use our website TheCrest.ai and related services (collectively, the “Platform”).

1. Information We Collect

When you interact with The Crest, we may collect the following categories of information:

a. Information You Provide Directly

  • Account details: name, email address, password, profile photo, biography, and other details you choose to include in your profile.
  • Professional information: job title, company, education, achievements, media links (articles, podcasts, videos), and social media accounts you connect.
  • Payment and billing information: when you purchase a Pro or Elite subscription.
  • Communications: messages you send through contact forms or directly to our team.

b. Information Collected Automatically

  • Log data: IP address, browser type, operating system, and device identifiers.
  • Usage data: pages visited, time spent, actions taken on the platform, referral links.
  • Cookies and similar technologies: to enable functionality, analytics, and personalization.

c. Information from Third Parties

  • Social media integrations: if you connect LinkedIn, X, Instagram, YouTube, or other accounts, we may import content and metadata from those services.
  • Payment providers: Stripe or similar providers may share confirmation of transactions.

2. How We Use Your Information

We use collected information to:

  • Create and maintain your profile.
  • Improve visibility of your professional presence in search engines and AI-driven platforms.
  • Provide subscription services, including billing and account management.
  • Send service updates, marketing communications (if you opt-in), and personalized insights.
  • Secure accounts, prevent fraud, and ensure compliance with applicable laws.
  • Analyze platform usage to improve features and user experience.

3. Sharing of Information

We do not sell your personal data. We may share information in the following cases:

  • With your consent: when you connect third-party accounts or publish media links.
  • With service providers: such as hosting partners, payment processors, analytics providers, and customer support tools.
  • For legal purposes: if required by law, regulation, or to protect the rights, property, and safety of The Crest, our users, or others.
  • Business transfers: in case of a merger, acquisition, or sale of company assets.

4. Cookies & Tracking

We use cookies and similar technologies to:

  • Keep you signed in.
  • Personalize your profile experience.
  • Measure performance and traffic. You may disable cookies through your browser settings, but some features of the Platform may not function properly.

5. Data Retention

  • We retain personal information for as long as your account is active or as necessary to provide services.
  • If you deactivate your account, your profile is removed from public view.
  • Account deletion requests are processed within 10 business days.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.
  • Request a copy of your data in portable format.
  • Opt out of marketing communications at any time.
  • Restrict or object to certain processing activities.

To exercise your rights, contact us at support@thecrest.ai.

7. Security

We use industry-standard safeguards, including encryption and secure servers, to protect your data. However, no system is completely secure, and we cannot guarantee absolute security.

8. International Users

The Crest operates globally. By using our Platform, you acknowledge that your information may be transferred and processed in countries outside your residence, where data protection laws may differ.

9. Children’s Privacy

The Crest is not intended for children under the age of 16. We do not knowingly collect data from minors. If we learn we have collected personal information from a child, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

The Crest

Email: support@thecrest.ai